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Privacy laws require us to say what 'legal grounds' we have for using your data. We need data from you because of the contractual arrangements between you and 24/7 Store, such as your purchase of a product or your right to a warranty. This is the case with:
- Contact with the customer service
In addition, we may use your data for 'legitimate interest'. This means that we want to give all our customers the best possible personalized service. For example, we contact customers who have left their shopping cart to see if there was a problem. In doing so, we always think about your privacy. This applies to:
- Reviews & customer satisfaction surveys
- Contact with our customer service
- Visiting the 24/7 Store website
- Newsletter & email
- Personalized advice
- Social media
- Security, wifi & cameras
We may also have legal obligations to use your data, for example if we suspect fraud. Sometimes you have given us permission to use your data yourself, such as when you sign up for the newsletter.
Who has access to your data?
We only pass on your data to other parties if it is really important for our services. This concerns these parties:
- Delivery partners
- IT partners
- Payment partners
- Parties that collect our reviews.
The parties who receive your details may only use them to provide you with a service on behalf of 24/7 Store. We never sell your details to third parties.
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What are your rights?
Would you like to see your personal data and receive a copy or would you like to change, delete or limit the use of your data? Please send us an e-mail at [email protected]
If you have any questions or complaints about your data and the protection of your privacy you can contact us by emailing or calling us.
E-mail: [email protected]
Telephone: +31 24 3237356
CHAMBER OF COMMERCE: 74410059
VAT number: NL001814785B62